Our Approach to IT

Maxwell IT is a 24/7 full-service IT department for your physician office. Whether you're an IT Director looking to reduce your infrastructure costs, a hospital that needs to supplement staff to its affiliated or outpatient clinics or a new practice that requires total support, Maxwell IT offers comprehensive IT support, when and where you need it.

Maxwell IT combines the services of IT with EHR/EPM project management; a strategic approach that yields optimal results for your practice. We focus on streamlining your EHR/EPM technology, processes, templates and training to maximize your investment in IT and minimize downtime.

Maxwell IT offers flat rate monthly fees (unlimited support) to your physician office or traditional hourly fees. Our nationally recognized EHR/EPM experts are a combination of certified trainers, project managers, clinicians, administrators, coders and engineers. We've lived in your shoes and we are passionate about helping you achieve success.

Maxwell IT is vendor-neutral. We are not a reseller of EHR/EPM systems. We have experience with and/or are certified on a number of top-tier EHR solutions, including (alphabetically) but not limited to: Allscripts, eClinicalWorks, e-MDs, Epic, GE Centricity, Greenway and NextGen. We work for the physician as part of their practice team, helping them to assess, implement and maintain the right technology for their practice.

IT/Cloud Services Include:

• Helpdesk Support & 24/7 On-site Availability*
• Hosting - EHR/EPM – 99.9% Guaranteed Uptime
• SAS 70 Type II, HIPAA Compliant, State-of-the-art Data Center
• Disaster Recovery/Off-Site Backup with Push Button Restore
• Hardware Procurement and Installation – Financing Available
• EHR/EPM System Administration
• Proactive Network and Server Monitoring
• Virus Prevention and Removal
• Network Documentation and Inventory
• HIPAA – HITECH Security Rule / Meaningful Use Compliance
• Lab/Radiology System Integration Support
• E-mail Support and Maintenance
• iPad, iPhone, Smartdevice Management
• Printer & Scanner Support and Maintenance
• LAN/WAN Design and Support Network security, data back-up and recovery
• Phone system installation and maintenance

*On-site field support is limited to specific geographic regions, please check with us