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Ongoing Application Support

Maxwell IT provides ongoing application support to practices to lower their cost of regular EHR/EPM system maintenance and periodic training needs. From software updates, to voice recognition training, to template builds, we can help your physicians continue to adopt higher levels of system features and capabilities.

For a flat monthly rate – your practice has access to unlimited application support.  Our team stays current on the specific EHR vendor releases and the ever-changing industry requirements, such as HITECH/HIPAA. We provide the knowledge base and experience of a whole EHR/EPM team – keeping your staff training and certification costs lower.

 

Case Study: Seattle Indian Health Board, a Community Health Clinic

“Maxwell IT was a critical component of the implementation plan for our Practice Management and EHR systems. Their services ranged from assisting us in evaluating our current system flows and eliminating redundancies to proposal and contract evaluations to project management and planning to actual template builds.

They had the technical expertise to coordinate issues between our IT techs and the vendor techs and they had the medical expertise to work with our providers on clinical design.

In the four state region I have not come across a smoother implementation in a community health clinic. And we have 150 employees and multiple clinical services. It was a valuable investment and we would not have been successful without them.”

Barbara Johnson
Director of Finance