Clinical & Financial Systems Review

As practices grow and change, so too must the processes and systems that support them. Unevolved systems can lead to a multitude of problems with you technology investment; costing your physician office money on a daily basis.

Typical Risk Areas:

• A/R days outstanding above 90 days, Claim rejection rate increasing.
• Physician income below national averages.
• Incomplete EHR/billing system implementation – partial user adoption, under-trained staff, minimal process and workflow redesign
• Over-budget expenditures on areas such as hardware and lab integration, errors in vendor billing statements
• Legacy hardware infrastructure with increasing downtime and IT support costs
• Time-consuming EHR/PM vendor support calls and a growing list of technical issues without resolution

The Need for a Clinical/Financial System Review

When any one of the risk areas listed above impact your practice; it’s time to consider a full risk assessment or “Clinical & Financial System Review” to identify the problem areas and organize a plan to mitigate them.

To add to the challenge, conveying these risks in a business context to better understand their impact to the practice is even more complex. This process requires specific skill sets in technology risk management and process redesign that is generally not available among most physician office’s internal staff.

Maxwell IT’s team of subject matter experts in technology risk assessment can help you through a comprehensive review.